Our Policies

Payments

We currently accept:

Cash on Delivery (COD) – USD

Payment is collected upon delivery. Please have the exact amount available whenever possible.

 

Shipping

We proudly offer complimentary delivery across Lebanon.

Delivery Option | Estimated Delivery | Cost

Beirut | 24–48 hours | Complimentary

Outside Beirut | 48–72 hours | Complimentary

Same-Day Swift Delivery (Zone A) | Same day | Additional 3$

 

Delivery times are estimates and may vary during holidays or due to unforeseen circumstances.

 

Returns & Refunds

Due to the hygienic nature of cosmetic products, opened or used items cannot be returned or refunded.

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide your order number along with clear photos of the product and packaging. Once your request has been reviewed and approved, we will gladly arrange a replacement or refund.